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What are the wash instructions?Machine wash cold with like colours. Do not bleach. Tumble dry low. Remove promptly. Do not iron. Do not dry clean.
How much does shipping cost?Shipping is free on all domestic orders above $199 CAD. Within Canada a flat rate of $20 CAD will be applied to your order. Express 2-3 day shipping $35 CAD International shipping fees are based on shipping address and the weight and dimensions of the order. Please be advised that international orders may experience additional delays and/or incur increased duties and fees due to shipping carrier and regional restrictions. These fees and overcharges are imposed by the shipping carrier and customs agencies, not from AXK Maternity.
Who can I contact with questions about my order?You can email us at firstname.lastname@example.org Please include your order number as well as date of purchase! You can expect a reply from us within 24 hours.
What is your refund/exchange policy?All sale items are final sale* Not 100% happy with any of your AXK items? No worries mama, we got you! We know you don't need any added stress during this time! We want you to be happy with your items and your overall experience with AXK. We will gladly accept items returned within 14 days (including weekends) after delivery. Love the items but think you could benefit from a size up or down? No worries. We will gladly accept items for exchange or store credit. Any item(s) returned or exchanged must be received back in its original condition. Your item(s) are expected to be new, un-used, original tags attached, and without any marks or signs of wear (example; makeup marks, animal hairs(s), deodorant marks, etc.) to be eligible for an exchange, refund, or store credit. If we receive any item(s) that show signs of wear, or odor, we reserve the right to deny any further exchange, refund, or store credit on the returned item(s).
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